Effective Date: 22/09/2024

KD Global Ltd (“we,” “us,” “our,” or “) is committed to protecting your privacy and providing a safe online shopping experience. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website or make purchases through our e-commerce platform.

By using our website or making a purchase, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your personal information.

Information We Collect

We collect both personal and non-personal information when you use our website. The types of information we may collect include, but are not limited to:

  • Contact information (e.g., name, email address, phone number)
  • Billing and shipping information
  • Payment information (e.g., credit card details)
  • Order history and preferences
  • User account information
  • Device and browser information
  • Log data (e.g., IP address, location data)
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for various purposes, including:

  • Processing and fulfilling your orders
  • Providing customer support and assistance
  • Personalizing your shopping experience
  • Sending order confirmations and updates
  • Conducting marketing and promotional activities
  • Improving our website, products, and services
  • Complying with legal and regulatory requirements

Sharing Your Information

We may share your personal information with third parties under the following circumstances:

  • With service providers who help us operate our website and fulfill your orders
  • For marketing and advertising purposes, but only with your explicit consent
  • When required by law or to protect our rights and safety
  • In the event of a merger, acquisition, or sale of our company

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. You can manage your cookie preferences through your browser settings.

Your Choices

You have certain rights concerning your personal information, including:

  • Accessing and updating your personal information
  • Deleting your personal information (subject to legal obligations)
  • Opting out of marketing communications
  • Managing cookie preferences

Security

We implement appropriate security measures to protect your personal information. However, no method of data transmission or storage is entirely secure, so we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through our website or by email.

Contact Us

If you have any questions or need assistance with the return process, please contact our customer support team at:

Email: sales@kdglobalhealthcare.com

Telephone: +233 (0) 302 772 169