OUR INSTALLATION SERVICES

The installation of medical equipment requires precision and adherence to strict safety protocols. Our experienced team of certified biomedical engineers ensure that every piece of equipment is installed to manufacturer specifications and aligned with local healthcare regulations. We handle complex installations from start to finish, integrating systems such as Digital Radiography or Haemodialysis units into existing hospital institutions. Our team conducts thorough site assessments to optimize equipment placement for safety, efficiency, and ease of use, guaranteeing a seamless setup that minimizes downtime and maximizes functionality.
Pre-Installation

This initial stage applies all necessary arrangements and protocols are observed to ensure a smooth installation process, with careful planning and risk management. It includes:

  • Site Assessment: A detailed evaluation of the installation site to check for necessary spatial, environmental, and infrastructure requirements, such as power, ventilation, and structural support.
  • Compliance Check: Reviewing regulatory and safety standards specific to the medical device to confirm that the installation setup meets healthcare industry guidelines.
  • Preparation of Resources: Ensuring all parts, tools, personnel and periods are ready and scheduled. Coordination with the hospital or facility staff is ensured for continued workflow.

Through thorough preparation, KDGH minimizes potential installation delays and ensures that all conditions are met for a successful installation.

Installation

This is the main phase where the equipment is set up, configured, and tested for optimal performance. Key practices include:

  • Adhering to Standard Operating Procedures (SOPs): Each step of the setup follows SOPs to ensure consistency and safety, from unboxing and securing the equipment to connecting to power and network systems.
  • Operational Testing: Conducting initial tests (Installation Qualification or IQ) to confirm that the equipment is functioning as expected. Engineers also calibrate and adjust settings to manufacturer specifications for accuracy.
  • Safety and Compliance Verification: Verifying that the installation aligns with health and safety standards, including radiation shielding for imaging equipment and proper ventilation for specific devices.

This stage ensures that the equipment is securely installed and fully operational, ready to be integrated into the healthcare facility’s workflow.

Post-Installation

After installation, KDGH provides training, documentation, and follow-up support to ensure seamless usage and long-term reliability. This includes:

  • User Training and Support: Providing hands-on training for hospital staff (for both end-users and technical staff) to ensure they can operate the equipment confidently and effectively.
  • Documentation and Maintenance Plans: Supplying operational manuals, maintenance schedules, and troubleshooting guidelines tailored to the equipment.
  • Follow-up and Quality Assurance: Conducting final validation (User Acceptance Testing or UAT) to confirm client satisfaction, followed by regular check-ins to address any questions or minor adjustments needed.

By following this structured approach, KDGH ensures that each piece of medical equipment is installed safely, meets high- performance standards, and is fully supported and operational for optimal long-term use.

Talk to Our Specialists