Effective Date: 08/10/2023
Payment Methods
KD Global Ltd accepts the following payment methods for online orders:
- Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- Bank Transfers: For certain transactions, bank transfers may be accepted. Please contact our customer support team for details.
- Other Payment Methods: From time to time, KD Global Ltd may offer additional payment methods. These will be clearly stated on the website during the checkout process.
Payment Security
Your online payment security is of utmost importance to us. KD Global Ltd uses industry-standard encryption protocols to protect the security of your personal and financial information during online transactions.
We do not store your payment information on our servers after the transaction is completed.
If you suspect any unauthorized or fraudulent activity on your account, please contact our customer support immediately for assistance.
Order Confirmation
Upon successful completion of an order and receipt of payment, you will receive an order confirmation via email. Please keep this confirmation for your records.
The order confirmation will include a summary of your order, payment details, and an estimated delivery or shipment date.
Pricing and Currency
All prices on our website are displayed in the currency relevant to your location. Customers outside this location may see prices in other currencies as a reference. The final charge may differ based on the currency conversion rates applied by your payment provider.
Payment Processing
Payment processing times may vary based on the chosen payment method. Credit and debit card payments are typically processed in real-time, while other payment methods may take longer.
In cases of payment disputes or chargebacks, KD Global Ltd reserves the right to suspend or cancel the order until the dispute is resolved.
Refunds and Returns
Please refer to our Refund and Returns for detailed information on the process of requesting a refund or returning a product.
Currency Exchange Rates
Currency exchange rates used for transactions are determined by the payment provider or the financial institution processing the payment. KD Global Ltd does not have control over these rates.
Taxes
Applicable taxes, including sales tax, value-added tax (VAT), or any other relevant taxes, will be added to the order total based on your location. Tax details will be clearly displayed during the checkout process.
Changes to Payment Policy
KD Global Ltd reserves the right to update or modify this payment policy as needed. Changes will be effective upon posting to the website. Please check this policy regularly for updates.
Contact Us
If you have any questions or concerns regarding our payment policy, please contact our customer support team at:
Email: sales@kdglobalhealthcare.com
Telephone: +233 (0) 302 772 169
By making a purchase on our website, you agree to accept and adhere to our payment policy.